People seeking mental health care already carry enough weight. The last thing they need is a system that adds friction, confusion, and delay. Yet every day, patients describe the same stories: weeks-long waits for appointments, surprise policy changes at clinics or pharmacies, prescriptions stuck in limbo, and endless hoops just to maintain stability. Healing is hard. Navigating a broken system makes it harder.

Sensible Mental Health was built as a direct response to that reality. From day one, our mission has been simple: remove as many barriers as possible between people and the care they need. We operate on collaboration, transparency, and trust. Care should feel supportive and predictable, not adversarial or bureaucratic.

This month, we’re taking that commitment one step further.

We are introducing the Sensible Premier Membership, a premium tier of care designed for people who want the highest level of access, coordination, and convenience. Nearly three years in the making, it was shaped by clinical standards, legal regulation, and carefully chosen partnerships with the goal of offering more collaboration and trust in your health care. 

Premier is for people who want psychiatric care that runs smoothly, end to end.

Like our existing Essential Plan, Premier includes:

• All appointments
  
• All communication
• One transparent monthly price
  

But Premier goes further. It removes friction from the entire care experience.

Priority Appointment Access
When you need care, timing matters. With Sensible Premier, you’re offered a follow-up appointment within three business days of your request. No long waits. No uncertainty. No destabilizing gaps in care.

Concierge Pharmacy
We’ve partnered with St. Paul Corner Drug to create a pharmacy experience that is fundamentally different from what most people are used to. This is not just medication delivery. It’s a tightly coordinated system designed to remove delays, surprises, and administrative headaches.

Premier members receive:

• Home delivery of medications or optional in-person pickup in St. Paul if you need something sooner
• A dedicated pharmacy team that actually picks up the phone if you call
• Transparent medication pricing passed directly to your monthly invoice
• Streamlined paperwork
• No long hold times
• No lines
• No guessing games
  

What makes this work is how deeply the pharmacy experience is integrated into your care.

True convenience.
 From your appointment to medication on your doorstep, the process is designed to be effortless. Need a medication urgently? You can pick it up directly in St. Paul. Traveling and need an early refill? Just let us know and we’ll make it happen. No explaining your situation to multiple people. 

Coordinated billing and administration.
   If you’re tired of filling out the same forms over and over, you’re not alone. We built a system that minimizes duplication. Sensible Premier members receive one streamlined invoice that includes both your membership and your medication charges. We bill the card on file. Clean. Predictable. Efficient.

Transparent medication pricing.
   You’ll know the approximate cost of your medication ahead of time. Or now. No insurance maze. No calling around. No showing up to a surprise charge at the counter. Predictability matters when you’re managing ongoing care.

A relationship between provider and pharmacy.
 This is the part most healthcare systems never get right. Sensible has a direct working relationship with St. Paul Corner Drug. That means:

• If they have a question, they call Sensible.
• If we see a potential problem, we call them directly.
• You'll have fewer delays, errors, and far less burden passed to you.

You are not the middleman. You don’t have to manage the logistics of your own care. That’s our job.

This isn’t “concierge” for show. It’s concierge because the system is one coordinated team working on your behalf.

Care Collaboration
Mental health doesn’t exist in a silo. With Premier, your psychiatric provider can virtually join your therapy or medical appointments when coordination matters. That means:

• Better alignment between providers
  
• Fewer conflicting recommendations
  
• A truly integrated treatment plan
  

This is what collaborative care should look like.

In-Home Blood Draws
Some psychiatric medications require regular lab monitoring. Premier members can receive in-home blood draws, removing another major point of friction. No lab waiting rooms. No rearranging your schedule. No unnecessary stress.

The Sensible Premier Membership isn’t about luxury. It’s about reliability. It’s about respecting your time, protecting your stability, and treating mental health care with the seriousness it deserves.

Premier was built for people who are done tolerating inefficiency in healthcare. It’s for people who value access, coordination, and follow-through. For people who want their care to feel as thoughtful and professional as the rest of their lives.

This is psychiatric care designed around the patient, not the system.